Should Small Businesses Be Held to Higher Customer Service Standards?
What kind of customer service do you expect from small businesses (and what kind do you provide)? Emily shares her experience, and opens the floor for feedback.
Bonfire Buzz: 2012 Small Business Trends
What does 2012 have in store for small business owners? Here are some predictions to browse as you plan your business activities for the year.
The Online Point-of-Sale System Revolution
Cloud-based, online POS systems will change the way retailers do business. Guest author Benjamin Taylor explains how.
4 Ways to Get Others Blogging about Your Small Business
One of the best ways to attract attention from your ideal clients is to get others blogging about what you offer. Emily shows us a few ways we can do this.
Street Walking: Happy Birthday
Knowing your customers’ birthdays and other special occasions provides a unique marketing opportunity. Don’t drop the ball, like they did in this example.
The Self-Employed Resume
If you are a business owner in need of a resume, download and use this template to present your experience in the brightest possible light.
Bonfire Buzz: Best of 2011 in Business
To officially close out 2011 and make it easy for you to find the best in business for the year, here are 10 of the best “best of 2011″ lists for business.
Why You Need to Turn Your Resolutions into Goals Today
Are you armed with a list of resolutions for 2012? Here is why you should take time to turn your resolutions into business goals.
7 Customer Service Tips for Small Business Owners
Customer service is a part of the job for every small business owner. Review Emily’s seven tips to make sure your customer service process is up to par.
Street Walking: Dressing Like Dolls
How can you make the purchase of your product or service a no-brainer for customers? Jason shares one example.
